Previous incidents

December 2022
Dec 28, 2022
1 incident

D4H Incident Management is down

Downtime

Resolved Dec 28 at 03:57pm UTC

D4H Incident Management recovered.

1 previous update
November 2022
Nov 24, 2022
1 incident

Custom field data missing from some CSV exports

Degraded

Resolved Nov 24 at 03:18pm UTC

This issue was resolved shortly after identification. Custom fields data is exporting correctly again.

1 previous update
October 2022
Oct 12, 2022
1 incident

Some users unable to sign-in

Resolved Oct 12 at 05:06pm UTC

A number of users (<175) were unable to sign-in or use some of our products for a period of 6 minutes today.

The error displayed was due to a new software release and was immediately resolved by on-call engineers. All users who reported the issue to our Help Desk have been replied to individually.